Universal City Auto Repair

557 reviews
264 Kitty Hawk Rd, Universal City, TX 78148
Call Us:(210) 658-8325
Mon - Fri: 8:00 AM - 5:00 PM
Schedule an Appointment
5

Thank-you for trusting us with both your vehicles Sun-Hee! We appreciate your valued time and confidence, and look forward to your next visit!

- Victory Lane Automotive
5

Great Customer Service and work on my F150, good explanations to all of my questions, I will bring my other vehicles here in the future. Thank You. I had to take it back after 10 days because a curb was bumped while backing into a parking spot, there are 8 bolts that are part of the alignment, 2 of these were loose and threw off the alignment. Their response was "they didn't touch those and don't feel obligated to check all bolts when they do an alignment, that would be looking for work". Those are their words. This attitude will not get my return business. You decide whether they should get yours.

Thank-you Robert, it was a pleasure getting to know you and we're pleased to hear that you left our establishment without any questions, and that you're satisfied with the alignment performed on your Ford F150. We look forward to your next visit!! Thanks again.

- Victory Lane Automotive
5

Thank-you for servicing your vehicle with us here at Victory Lane Automotive, and for taking the time to provide feedback of your experience!

- Victory Lane Automotive
5

Julie, thank-you for trusting us with your Cadillac Catera! It's always a pleasure seeing you and your granddaughter! Have a wonderful week and thanks again.

- Victory Lane Automotive
5

Great customer service and fast too

Allisone, thank-you for trusting us with your 2015 Jeep Patriot. We're happy to hear that your experience with us here at Victory Lane was a pleasant one and your concerns were addressed in a timely manner. We're here to help with your automotive needs!! Thanks again.

- Victory Lane Automotive
5

Always excellent service AND THEY ARE HONEST!!!!!!!

We appreciate you Bill, it goes without saying how honored we are to continue servicing your Dodge Caravan for the past 8 years (and counting)!! Loyal customers such as yourself are the best part of our shop. Thank-you!

- Victory Lane Automotive
5

Honest mechanics, who do honest work. Had some minor repairs that needed done and they offered amazing service. No hassle at all. They even offered a courtesy driver if you would not prefer to wait at the shop or need a ride close by! A must if you want great service and are in need of auto work or maintenance!

Thank-you Mitch, we do our best to ensure your automotive experience here with us at Victory Lane Automotive is a pleasant and convenient one! We take full advantage of our digital inspections to warrant the information you are receiving is accurate. Honesty is key to building a strong relationship with our customers!! And we are pleased to hear that the shuttle was of great use, thank-you for your feedback.

- Victory Lane Automotive
4.5

The service at Victory Lane auto service is by far the best I have received from a business in the car industry. Fast service and a great price. I am definitely going to be bringing my business to them from now on.

Hi Joe, we're ecstatic to hear that you're satisfied with the alignment performed on your 2006 Honda Ridgeline, and that the best experience you've had at an auto repair shop was with us! We take great pride on the quality work we provide, as well as our customer service. We treat every car like our own and every customer like family!

- Victory Lane Automotive
5

A very good repair shop

Thank-you for taking the time to provide us with your feedback! We're happy to hear that you're pleased with our shop's performance.

- Victory Lane Automotive
5

This shop is amazing. Dedicated knowledgeable and rapid service!!! I'm definitely going to be a repeat customer. This is also the cleanest newest feeling shop I have ever seen. I visited 5 shops before making my way to them yesterday and I'm very happy I ended my auto needs with them. It was after 3pm and every other shop I went to gave me the feel they were just waiting for closing time. No time for my 30min needs. Thanks Matt for letting me talk your ear off and the free coffee!

Jason, we're thrilled to hear that your experience with us here at Victory Lane Auto was a pleasant one and that you took advantage of our free coffee and free a/c check! We prioritize your time and welcome our customers with a professional and informative experience each time. We look forward to future visits, thank-you!

- Victory Lane Automotive
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