Universal City Auto Repair

584 reviews
264 Kitty Hawk Rd, Universal City, TX 78148
Call Us:(210) 658-8325
Mon - Fri: 8:00 AM - 5:00 PM
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5

great experience completely

We're happy to hear your overall experience here at Victory Lane was great, and look forward to exceeding your expectations with every visit!! We value you and the time you took to provide feedback, thank-you!

- Victory Lane Automotive
5

Awesome service. Always very friendly and informative. I like the email and text options as well as ability to schedule appointments online. Email with inspection diagnostics is also great to have as a reference and helps me keep track of repairs needed or that have been done.

Thanks for the awesome review Aaron! We're pleased to hear that our online tools are convenient - we do our best to stay up to date with procedures that make it easier to set up appointments and receive information on your vehicle! We appreciate your ongoing support and look forward to maintaining both of your vehicles in tip top shape!

- Victory Lane Automotive
5

In and out in a less than expected timeframe. The price was agreeable as well. Hope they continue to serve others as well or better than they served me.

Hi Josh, glad to hear that you are satisfied with the timeliness and service performed on your Chevy Suburban. Thank-you for taking the time to provide your feedback!!

- Victory Lane Automotive
5

I always am very happy to work with Victory Lane. Their employees are super friendly and always happy to answer my questions and explain to me exactly what they are doing to my vehicle. I love as a female that the men here are not sexist and treat me like an equal human being. Ladies if you need your car serviced go here. They are so helpful! :) I have been taking my care to them for over 5 years and always pleased with their service.

Rebecca, thank-you for the kind words and for trusting us with your Honda Civic for the past 5 years! We do our best to assure everyone feels welcomed as well as leaving our shop confident about the services we provide by answering any questions you may have! Thanks again!!

- Victory Lane Automotive
5

Have worked on multiple cars for me. Very friendly and when I schedule an appointment they are very quick as well! I would definitely recommend Victory Lane. I’ve never had to come back for the same issue on the same car.

Thank-you for the ongoing trust and support Jana, and look forward to continue servicing your vehicles for years to come! We value you and your time and happy to hear that we accommodate your schedule, thanks again for the great review!!

- Victory Lane Automotive
5

Excellent service and great communication. Friendly staff. My first time getting service from a local place and I had a great experience. Definitely going back.

It was a pleasure meeting you Julio, and we appreciate you taking the time to provide us your feedback! We're happy to hear that your first local repair shop experience was with us, and that it was a pleasant one. We will continue to provide you the same quality service, clear communication, and customer service as we did during your first visit! Thank-you !!

- Victory Lane Automotive
5

Thanks to Matt and his crew. They are friendly, honest, and courteous. Their mechanics diagnosed and fixed the problem with my car and gave me suggestions on how to keep my vehicle in top shape. I will be bringing my car back here for all of its needs. Its hard to find a place that is honest and its not guided by greed and just making money. Thanks again for fixing my car and for all the honesty I will be coming back!!!!

We appreciate the kind words, Guadalupe! Our team goes to great lengths to continue providing quality work and great customer service, so we’re glad to see that our efforts reflects with your feedback. We look forward to continue maintaining your Lincoln Town Car in tip top shape and to include you in our VLA family, thank-you!!

- Victory Lane Automotive
4.5

I was very pleased with the level of service that I got. Matt was helpful and explained things for me in great detail. I am glad that I have made them my go to mechanics!!

Thank-you Kim, we're pleased to hear that we're your go to shop now! We understand the importance of knowing your Volvo XC70 and aim to maintain your confidence in our work!! We're happy to have repaired you A/C just in time for the warm Summer temperatures!! Thanks again.

- Victory Lane Automotive
5

I’ve been to plenty of auto shops across the country and Victory Lane Auto has been by far my best experience yet. The service is high quality, professional, of good value, and the staff is welcoming, honest, and they work hard for you. Not to mention hand writing and mailing thank you cards after stopping in to get some work done..speaks for itself. It’s been an absolute pleasure coming into the shop and I can always rely on great service from everyone at Victory Lane Auto

Thank-you Jack! We truly appreciate your feedback, and will continue providing the same quality service with each visit! It's great knowing we've exceeded your expectations and that our staff is welcoming and professional. The thank-you cards are a way to express our gratitude for your continued support and trust. Thanks again, and we wish you the very best at your next duty station!

- Victory Lane Automotive
5

Amazing service! This was my first time using a new business for my car needs as I recently moved. Between the convenience of being able to schedule my appointment online and Matt's correspondence throughout the day of what was going on with my car they made it super easy and simple. I'll definitely continue to go to them for future repairs/service.

Hi Timothy, we're happy to hear that your first visit exceeded your expectations! Glad the online scheduling made it easier for you and the clear communication kept you at ease. Thank-you for your feedback and we look forward to your next visit!! Welcome to the area.

- Victory Lane Automotive
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Victory Lane Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Victory Lane Automotive (210) 658-8325 if you have any issues in accessing any area of our website.