5

I had read reviews on a local social media page and needed to get a second opinion on work that had been recommended by a SA dealership. Additionally, my check engine light was coming on intermittently. While much of what the dealership had recommended was needed, the price quoted was FAR BELOW the dealerships price. I was also advised which items were safety issues and needed to be accomplished soon and which could wait. I decided to have then do the immediate repairs which they were able to do that day. Matt and his office staff were concerned, understanding, and helpful. I will return to have them complete the remainder of the work. I cannot recommend them highly enough!

5

service was excellent and very fast.

Roger, thank-you for being a loyal customer for the past 4 years and we look forward to providing you that same timely and excellent service with every visit!

- Victory Lane Automotive
5

I had the dreaded "Check Engine" light signal flashing on my car. I called Victory Lane Automotive and made an appointment. Matt and his crew were prompt in diagnosing the problem of replacing the distributor cap/rotor and oxygen sensor as well as solving the air fuel meter problem. Matt and Janell explained to me the exact price and how long it would take to fix everything. I couldn't believe how much smoother my car has been working since they repaired it. There is no longer that mini-kick back when I have to increase the RPM on the highway or freeway. A warm shout out to Rachel --- The shuttle service was on-time and outstanding, and Rachel exemplifies excellent and courteous customer service with a friendly and positive attitude. Thank you so much for all your help. Victory Lane Automotive's mechanics treated my car better than the dealership did.

Kimberly, we're pleased to hear that you had such a pleasant experience at our shop and that our crew demonstrated professionalism and a welcoming attitude with each interaction! We greatly appreciate the opportunity to resolve your check engine light/fuel meter issue and have your Toyota Camry back to running smoothly! Thank-you for the kind words and we're happy to have earned your business!!

- Victory Lane Automotive
5

Was referred here by Discount tire for a free alignment check cause I just purchased 4 new tires. Matt was very friendly and helpful. My alignment was good and they did not charge me at all. These guys could have easily charged me for it but chose to be honest and genuine. I will be back because now a days you really don't know who you can trust!! UPDATE:4/29/22 I’ve been here multiple times since my initial visit and I am so happy to have found this place. Rachel and Matt are always amazing and Janelle (I think) who is new is just as amazing. Also, my A/C is working better now than it did when I bought the car 6 years ago!

Thank- You Matthew, for taking the time to let others know about our FREE alignment check and great staff! Honesty is still the best policy!

- Victory Lane Automotive
5

Thank you Victory Lane Automotive for the great job you guys did on my car. I did appreciate the same day return of my vehicle. I will be returning for future maintenance. Thanks so much for all your hard work.......Loretta Biesenbach

We appreciate the kind words and your business Loretta! It was a pleasure getting to know you and pleased to hear you were satisfied with the timeliness of our services and performance!! We look forward to your next visit, thanks again!

- Victory Lane Automotive
5

I have taken my wife's BMW here two different times and they addressed my concerns and fixed the issue. I will be a repeat customer for sure. Very friendly, professional staff, and knowledgeable on many different vehicles to include BMW's. So hard to find a shop other then Dealerships to work on or understand German engineering. Thank you

Thank-you Justin, we're happy to have you as a repeat customer and pleased to know that we've addressed each concern on the BMW 528xi and exceeded your expectations. We're all about precision and put forth every efforts to provide you that same quality service and customer care!! Thank-you for your kind words and trust!

- Victory Lane Automotive
5

Very impressed. Two pretty young ladies were at the appointment center who warmed welcome customers. This business is smart to put women handle customers at first point. Fast services indeed less than 30 mins. I got rid of the old place that I used the services for 12 years cause they changed new staffs that not even helped me out from my low technology. Will keep coming to this place and share this great service to friends.

Hi Premwadee, we're excited to have you as a new and loyal customer and for referring us! We value family and our community and treat our customers as such, we're pleased to know that you felt welcomed walking into our facility and guarantee you'll be greeted with that same warm attitude during each visit!! Thanks again.

- Victory Lane Automotive
5

Great customer service. My truck was repaired in a timely manor.

We're happy to help Stefan, and glad we were able to address your concern in a timely manner! Thank-you for taking the time to provide us your feedback!!

- Victory Lane Automotive
5

I've been to plenty of service shops in my day. I can't tell you how refreshing it was to find Victory Lane Automotive last year. They are friendly, transparent and honest. These are all traits that can be hard to come by these days, but this place checks every box. I want to thank Matt, Rachel, and the entire staff for all their help. You now have a customer for life.

Thank-you for the awesome feedback Scott!! Reviews like this is why we strive to provide the best service and quality work. We take pride in being transparent and honest and we're grateful to have such loyal customers such as yourself!! Thanks again Scott, we value you and your support!!

- Victory Lane Automotive
5

This is the best mechanic shop I've been to. The staff is very knowledgeable and can answer my questions with confidence, not empty promises. They do not try to push selling extra services and products not needed, but will also keep track and go over with me what needs to be done in the future. The service is done quickly and accurately. Staff is always friendly and willing to go that extra mile to keep my business. Thank you Victory!

What an awesome review Greg, thank-you! We appreciate the vote of confidence in our work as well as your loyalty for the past 4 years! We do our best to be prompt and informative so you can prioritize maintenance/repairs to maintain your vehicle in great running condition by providing you honest feedback. We value your time and feedback and will continue going that extra mile!

- Victory Lane Automotive
Victory Lane Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Victory Lane Automotive (210) 658-8325 if you have any issues in accessing any area of our website.