Universal City Auto Repair

Scott runs a clean shop! Rachel is friendly and even followed up with a call making sure service was performed as expected. will be returning if I have other needs with my vehicles.

Top notch shop, they replaced my transmission in record time and the work was quality!

Matt and the crew have been servicing my vehicles for the past several years. Why? They are trustworthy, professional, and most of all, they do the job right!

Excellent service all the way around

A GREAT EXPERIENCE. i WAS INFORMED OF ALL THAT WOULD BE DONE AND WHY. PEOPLE ARE FRIENDLY AND WORK WAS DONE PROMPTLY AND THE COST WAS VERY REASONABLE. i WILL DEFINITELY GO BACK WHEN MY CAR NEEDS SERVICE.

I’m new to the area and glad I chose such a great shop. The staff is very nice and accommodating, they drove me home since I lived close and didn’t have a ride after dropping off my car. Their prices seem very fair and they are upfront about what your money will get you, and also about where the estimate may go up or go down depending on the materials and time needed. They have this neat aspect to their “courtesy check up,” in which they take an in depth look at your car and they actually send you a digital report that tells what is good, what should be serviced soon, and what really needs to be done, it also has their description of the issue, their recommendations, and pictures of worn parts and fluid checks. And since the report is digital, I can hold on to it for future repairs, knowing exactly what needs to be done to keep my car healthy. They also test drive the car so you don’t pay for them to repair your car and assume the problem is fixed, they make sure it is fixed. Overall a great experience. My only critique would be keeping people updated on their current bill, not that they tried to hide the bill, just makes it less likely customers have to call back because they forgot to ask how much their bill was before adding another fix. Thanks to all the great workers who helped me get my car in working order!

Very knowledgeable, friendly and finished when they said they would. Highly recommend.

Victory Lane is the place to go when you need repair/service to your auto or truck. They will fix it right the first time and their prices are very reasonable. They have been taking care of my Chevy Silverado for years.

I brought my vehicle in for a diagnostic test and an estimate, but they were actually able to complete the work I needed while I was there. I was happy I didn't have to come back a second time. The cost was reasonable and the people I saw were friendly. Will definitely come back when I need more automotive work.

Fast. Friendly. Professional. My strut (shock absorber) has to be replaced ASAP. I called late in the day. They told me I could drop my car off or come in early in the a.m . I dropped my car off overnight and they had the job done by noon. The front guy Matt was very informative and patient. I feel like I paid a great price. They sent me a complimentary inspection that was very informative on my vehicles condition. I feel much more safe on the road after knowing all of that extra info. They didn’t push any extra work or try to get extra money out of me. They told me things would have to be done but that I had time. They could have easily stirred the pot and made me feel unsafe about my car in order for me to get more work done. But they didn’t. Very trustworthy and I would highly recommend this place.