Universal City Auto Repair

557 reviews
264 Kitty Hawk Rd, Universal City, TX 78148
Call Us:(210) 658-8325
Mon - Fri: 8:00 AM - 5:00 PM
Schedule an Appointment
4.5

I was very pleased with the level of service that I got. Matt was helpful and explained things for me in great detail. I am glad that I have made them my go to mechanics!!

Thank-you Kim, we're pleased to hear that we're your go to shop now! We understand the importance of knowing your Volvo XC70 and aim to maintain your confidence in our work!! We're happy to have repaired you A/C just in time for the warm Summer temperatures!! Thanks again.

- Victory Lane Automotive
5

I’ve been to plenty of auto shops across the country and Victory Lane Auto has been by far my best experience yet. The service is high quality, professional, of good value, and the staff is welcoming, honest, and they work hard for you. Not to mention hand writing and mailing thank you cards after stopping in to get some work done..speaks for itself. It’s been an absolute pleasure coming into the shop and I can always rely on great service from everyone at Victory Lane Auto

Thank-you Jack! We truly appreciate your feedback, and will continue providing the same quality service with each visit! It's great knowing we've exceeded your expectations and that our staff is welcoming and professional. The thank-you cards are a way to express our gratitude for your continued support and trust. Thanks again, and we wish you the very best at your next duty station!

- Victory Lane Automotive
5

Amazing service! This was my first time using a new business for my car needs as I recently moved. Between the convenience of being able to schedule my appointment online and Matt's correspondence throughout the day of what was going on with my car they made it super easy and simple. I'll definitely continue to go to them for future repairs/service.

Hi Timothy, we're happy to hear that your first visit exceeded your expectations! Glad the online scheduling made it easier for you and the clear communication kept you at ease. Thank-you for your feedback and we look forward to your next visit!! Welcome to the area.

- Victory Lane Automotive
5

As always, excellent and friendly service. Most of all, I know I can leave my car in their hands and it will be well taken care of.

Always a pleasure Bill! Your confidence in our work for the past 13 years is the greatest compliment, and we will continue providing excellent and friendly services! Thank-you for being the best part of our shop!!

- Victory Lane Automotive
5

Very kind and respectful. Love the "auto report card" that is electronically sent. Available to review where your car is at and budget ahead for cost of repair! Thank you for being a auto shop I can trust!😊

Thank-you for the kind words Stephanie! We're pleased to hear that you're taking advantage of our Digital Vehicle Inspection feature, we're always working towards improving and making life easier when it comes to your automotive needs! It means a great deal to all of us here at Victory Lane Auto to hear we're a shop you can trust and count on!! Thanks again. :)

- Victory Lane Automotive
5

Thank-you Pam! We appreciate you trusting us with your family's vehicles and value your feedback!!

- Victory Lane Automotive
5

Thank You for the Fast and Friendly Service !! 👍👍👍👍👍

Kevin, we're pleased to hear that we've made such a great impression on you after having your Chevrolet Traverse serviced at our facility! Thank-you for your feedback and glad we could accommodate you in a timely and professional manner!!

- Victory Lane Automotive
5

Many thanks to Matt and the crew at Victory Lane Automotive. They are friendly, knowledgeable, honest, and courteous. Their mechanics diagnosed and fixed the problem with my vehicle and offered suggestions on how to keep my vehicle in top shape. Thank you

Thank-you so much for taking the time to leave us such a great review Brian! We work towards maintaining a great relationship with everyone who sets foot in our shop and we're happy to know that our work and customer service reflects that! Thank-you for the opportunity to service your 2018 Chevrolet Silverado and we're pleased to hear that all your questions/concerns were addressed!

- Victory Lane Automotive
5

Great service good auto mechanics they keep my 10-year old truck running great.

Thank-you, we truly appreciate the continued trust and loyalty! Everyday we thrive to exceed our customers expectations and provide exceptional customer service. Ten more years here we come!!

- Victory Lane Automotive
5

They were very thorough and had my son’s truck back when promised. I highly recommend them.

Thank-you for sharing your experience Mary! Your time is as valuable as your feedback, and we're pleased to hear that you and your son were satisfied with our services. We're here for all your automotive needs!! Thanks again.

- Victory Lane Automotive
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