Universal City Auto Repair

543 reviews
264 Kitty Hawk Rd, Universal City, TX 78148
Call Us:(210) 658-8325
Mon - Fri: 8:00 AM - 5:00 PM
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5

very clean shop. in my experience that means they care about their work product. they did an excellent job on my wifes town car. I highly recommend them.

Thank-you Stephen, we appreciate you and the 5 star review! We believe that a clean shop ties in with the standards we apply into running our establishment, and are pleased to hear that your automotive needs were met on your wife's 97' Lincoln. We look forward to future visits, and Happy Holidays!

- Victory Lane Automotive
5

Great work at a reasonable price and quick too!

We're please to hear that you had a great experience at our shop, and that you were satisfied with our services! Thank-you for the opportunity to earn your trust and we look forward to future visits! Happy Holidays!!

- Victory Lane Automotive
5

My check engine light came on so I tried making an appointment online. Their call back was fast and they let me drop off my car first thing in the morning and had it ready later that same day. Customer service was excellent and everyone was very friendly. The shop itself was very clean and organized. I'll happily return and recommend others bring their business to Victory Lane Automotive.

Jacqueline, we're thrilled to hear that your experience here with us at Victory Lane Automotive was a pleasant one and that you took advantage of our online appointment tool. Thank-you not only for the kind words but for recommending us! Your time and satisfaction with the work performed on your 2015 Jeep Cherokee is a priority, and we will continue to provide that same quality of service and customer care throughout each visit. Happy Holidays!!

- Victory Lane Automotive
5

They are the absolute best and always service all of my vehicles with the utmost attention! They tended to my family’s needs in my absence while I was/am deployed. The only shop I trust 100%

Thank-you for your service and for the kind words, your trust is the best compliment! We appreciate you making us your family's go to auto shop, and will continue to provide a 5 star experience! We take pride in all that we do and treat every vehicle as if it were our own. Thanks again and Happy Holidays!!

- Victory Lane Automotive
5

This place was really nice. I felt they were interested in caring for us mature ladies who are alone. Not sure if I got a good deal or not because I do not know one thing about repairing a car. But it is good to have shuttle service and a reliable place nearby for my car needs. I drive a very tired 2001 Toyota Tundra.

Thank-you for your time and support Jaan! We're pleased to hear that you were impressed with our establishment, services, and customer service. It's great hearing that the shuttle was of great use, as well as you feeling like we care for you and your 01' Toyota Tundra, because we do! Thanks again and Happy Holidays!

- Victory Lane Automotive
5

First time customer and very pleased. Knowledgeable and courteous staff!

Thank-you for trusting us with your vehicle and time. We're pleased to hear that your experience at our shop was a pleasant one, and that our staff was insightful and welcoming!!

- Victory Lane Automotive
5

Thank-you for trusting us with both your vehicles Sun-Hee! We appreciate your valued time and confidence, and look forward to your next visit!

- Victory Lane Automotive
5

Great Customer Service and work on my F150, good explanations to all of my questions, I will bring my other vehicles here in the future. Thank You. I had to take it back after 10 days because a curb was bumped while backing into a parking spot, there are 8 bolts that are part of the alignment, 2 of these were loose and threw off the alignment. Their response was "they didn't touch those and don't feel obligated to check all bolts when they do an alignment, that would be looking for work". Those are their words. This attitude will not get my return business. You decide whether they should get yours.

Thank-you Robert, it was a pleasure getting to know you and we're pleased to hear that you left our establishment without any questions, and that you're satisfied with the alignment performed on your Ford F150. We look forward to your next visit!! Thanks again.

- Victory Lane Automotive
5

Thank-you for servicing your vehicle with us here at Victory Lane Automotive, and for taking the time to provide feedback of your experience!

- Victory Lane Automotive
5

Julie, thank-you for trusting us with your Cadillac Catera! It's always a pleasure seeing you and your granddaughter! Have a wonderful week and thanks again.

- Victory Lane Automotive
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