5

Scott and his crew at Victory Lane Automotive have been my go to mechanics for over 15 years. As others have said, they may not be the cheapest, but their quality of work is top notch. The only time I have ever had an issue with their work, they took the vehicle back, fixed the problem, and returned it to me free of charge. They are also honest. Recently, they talked me OUT OF doing some serious brake work as it was probably unnecessary. Patronize them with confidence. -Gus- EDIT: Forgot to mention that they have pick up and drop off if you need a ride home or to the shop to pick up your vehicle plus, they now offer alignment services!

Thank you Gus for taking the time to tell others about your great experience. Customer service is what it's all about!

- Victory Lane Automotive
5

We recently had some major repair work done on our vehicle; it still needs much more work done on it, but we are saving up for that, as the work still needed isn't as urgent. Matt was the guy my husband interacted with, and he was very impressed at his honesty and knowledge. (My husband knows quite a bit about vehicles himself, but he doesn't have much time to work on ours, thus our need to find a shop!) Matt was able to clearly and truthfully communicate our vehicle's needs and was able to advise my husband what needed to be done first. He was very respectful and wasn't pushy at ALL. The work was completed in a timely manner, and was done excellently (according to my hubby, who knew what he was looking at!) To top off an already excellent experience, we received a handwritten thank you card, signed by all of the employees, and inside the card was a $25 credit for Victory Lane. WOW!!! Not only were we impressed by the handwritten note (what business does THAT anymore?!) but $25 to spend with them! That is very generous, in our opinion. (And we will definitely be returning to use the credit! LOL) We were just so impressed with the professionalism, the work, and the generosity. I believe that we have found a reliable place we can come to as long as we live in San Antonio! Thank you, Victory Lane! Keep up the superior quality of your business, and we will continue to use and recommend you! God Bless!

Thank-you so much Beth for taking time to tell others about your experience with us!!! We do work hard to have happy--and hopefully lifetime customers, and your very kind words were appreciated by the entire staff! You hit on our top goals... honesty, clear communication, pressure-free, quality/timely work... and I'm proud to have a staff that works this way, every day. And it's customers like you and your husband that make us like what we do even more! Thank-you again, Scott Lokey, Owner

- Victory Lane Automotive
5

We recently had some major repair work done on our vehicle; it still needs much more work done on it, but we are saving up for that, as the work still needed isn't as urgent. Matt was the guy my husband interacted with, and he was very impressed at his honesty and knowledge. (My husband knows quite a bit about vehicles himself, but he doesn't have much time to work on ours, thus our need to find a shop!) Matt was able to clearly and truthfully communicate our vehicle's nee...

5

Only reason I don't give 5 stars is because I don't love the price I had to pay. They will openly tell you that they are not the cheapest place in town. Saying that, when it seems like you cannot find a mechanic that can be trusted now-a-days (especially if you don't know much about cars), the price may be well worth it when it comes to Victory Lane. I just got my vehicle back today, so I will have a ways to go before I can truly give a 5 star review, but if the service and up-front honesty is telling, than I will have nothing to worry about. They also have a 2 year 24,000 mile warranty on their parts and labor as well. Bottom line, if you are looking for a place that will be honest and up-front with you, then Victory Lane should be your first stop. I will update in a few years when all is said and done. 2 year update: My little Honda Civic is still running strong! I’ve taken my car exclusively to Victory Lane for oil changes and repairs. I can honestly say that I can trust Victory Lane for all of my car repair needs. 5 Stars!

Thanks Nolan for taking the time to leave us a nice review! I hope everything is still working great, from all the maintenance and repairs we did for you a while back!

- Victory Lane Automotive
4

Been taking my 2010 Dodge Ram 2500 here for a while, let them do any repair work or services, always friendly staff, mechanics get it done efficiently and back to you in a timely manner yep repeat customer! Thanks Victory Lane!

Thanks Dan for taking the time to tell others about our friendly staff and how we enjoy taking care of our customers!

- Victory Lane Automotive
5

Matt seems to be an honest person and Is trying to help me get my old car back on the road. They have been very helpful so far. Very clean shop and really nice staff. Thank you Matt!

Thank you Jeanne for your kind words! Matt and our staff ARE amazing, and honest, and we appreciate you taking the time to share your opinion of us with others!

- Victory Lane Automotive
5

Was referred here by Discount tire for a free alignment check cause I just purchased 4 new tires. Matt was very friendly and helpful. My alignment was good and they did not charge me at all. These guys could have easily charged me for it but chose to be honest and genuine. I will be back because now a days you really don't know who you can trust. Thank you Jesse for inspecting my vehicle

Thank- You Matthew for taking the time to let others know about our FREE alignment check, great staff! Honesty is still the best policy!

- Victory Lane Automotive
5

So this might be a little long but worth the read. I live in Casper Wyoming and my daughter moved to Universal City Texas. She has a 2002 Ford Escape and it was giving her problems with shaking. I took it to several mechanic shops in town and not one could figure out the issue. I specifically asked if it needed a tune up and they all said it was a manufacturing issue and could not isolate the problem. I got it running better, enough to get her to Universal City. It got worse and wouldn't start half the time. So I looked for a shop that was close and came upon Victory Lane. With all the good reviews, I took a chance and set up an appointment. I just want to say this is the best mechanic shop I've ever had the privilege to be part of. I talked with Matt and they got my daughter's car in the next morning. By the afternoon they had diagnosed the problem to be a bad ignition coil and huge carbon build-up. They also sent me a link with a digital inspection in my email. My daughter says her car has never ran better. Thanks Matt, you guys are amazing.

5

I am so grateful for Matt, without his knowledge and hearing my concerns I would be a complete wreck. Thank you all from the front offfice to all the mechanics. Keep up the excellent work!

5

Matt is nice and up front. Great guys definitely recommend for all auto maintenance and repairs

Thanks Edward for taking the time to let others know about your great experience at Victory Lane Automotive!

- Victory Lane Automotive
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