5

Was referred here by Discount tire for a free alignment check cause I just purchased 4 new tires. Matt was very friendly and helpful. My alignment was good and they did not charge me at all. These guys could have easily charged me for it but chose to be honest and genuine. I will be back because now a days you really don't know who you can trust!!

Thank- You Matthew, for taking the time to let others know about our FREE alignment check and great staff! Honesty is still the best policy!

- Victory Lane Automotive
5

Very professional and straight forward. Not pushy at all in terms of service recommendations. Matt was awesome in explaining everything patiently. Definitely going to be coming back for more maintenance!

Hello Cameron! Truly happy to hear that the communication between you and Matt was direct and informative. We believe honesty goes a long way, and take pride in managing our shop in that manner. Thank-you and we look forward to future visits!! - Rachel

- Victory Lane Automotive
5

They fixed my A/C and it is great to be able to drive and not cook. They did a first rate job.

Hi Paul, thank-you for trusting us with your Saturn Vue. We have a zero cooking and driving tolerance here, so we're happy to hear that the a/c work we performed on your vehicle met your standards! Thank-you for taking the time to provide us with your feedback and we look forward to future visits!! - Rachel

- Victory Lane Automotive
5

Scott runs a clean shop! Rachel is friendly and even followed up with a call making sure service was performed as expected. will be returning if I have other needs with my vehicles.

Hi Sergio, we truly appreciate you taking the time to not only provide us with feedback but also for trusting us with your Cadillac, ATS! We do our best to make sure you're satisfied with our service and feel right at home. We look forward to future visits and wish you a great week! :) Thank-you!! - Rachel

- Victory Lane Automotive
5

Top notch shop, they replaced my transmission in record time and the work was quality!

Hey Robert, we appreciate the feedback and happy to hear you're satisfied with the work performed on your 2015 Ram. Good to see you back in and look forward to future visits! Thank you!

- Victory Lane Automotive
5

Matt and the crew have been servicing my vehicles for the past several years. Why? They are trustworthy, professional, and most of all, they do the job right!

Hello Kelley, I'm happy to hear that Matt and our crew have been meeting your expectations! Thank-you for trusting us with your Buick Lucerne, we appreciate your loyalty and are at ease knowing you're safe on the road. Thanks again. - Rachel

- Victory Lane Automotive
5

Excellent service all the way around

Hi Jorge, thank-you for trusting us with your Dodge Dakota! Pleased to hear that you were satisfied with our service and we truly appreciate you taking the time to give us your feedback. We look forward to future visits. Have a great week! Thanks again. - Rachel

- Victory Lane Automotive
4.5

A GREAT EXPERIENCE. i WAS INFORMED OF ALL THAT WOULD BE DONE AND WHY. PEOPLE ARE FRIENDLY AND WORK WAS DONE PROMPTLY AND THE COST WAS VERY REASONABLE. i WILL DEFINITELY GO BACK WHEN MY CAR NEEDS SERVICE.

Hello David, thank you for trusting us with your Nissan! Happy to hear that we were prompt and informative with the a/c repair being performed on your vehicle. We value you and your feedback, and look forward to future visits. Thanks again! - Scott

- Victory Lane Automotive
5

I’m new to the area and glad I chose such a great shop. The staff is very nice and accommodating, they drove me home since I lived close and didn’t have a ride after dropping off my car. Their prices seem very fair and they are upfront about what your money will get you, and also about where the estimate may go up or go down depending on the materials and time needed. They have this neat aspect to their “courtesy check up,” in which they take an in depth look at your car and they actually send you a digital report that tells what is good, what should be serviced soon, and what really needs to be done, it also has their description of the issue, their recommendations, and pictures of worn parts and fluid checks. And since the report is digital, I can hold on to it for future repairs, knowing exactly what needs to be done to keep my car healthy. They also test drive the car so you don’t pay for them to repair your car and assume the problem is fixed, they make sure it is fixed. Overall a great experience. My only critique would be keeping people updated on their current bill, not that they tried to hide the bill, just makes it less likely customers have to call back because they forgot to ask how much their bill was before adding another fix. Thanks to all the great workers who helped me get my car in working order!

Hi Michael! Pleased to hear that our staff was accommodating to your needs and schedule. I'm glad you took advantage of the neat features on the digital inspection! It's a great way to stay informed on your vehicles health and a great way to ensure that we continue providing honest feedback/work. We truly appreciate you taking the time to provide feedback and apologize for any miscommunication- we will be sure to correct that next time. Thank you for trusting us with your Nissan, Altima. We look forward to future visits and wish you all the best in your future endeavors! - Rachel

- Victory Lane Automotive
5

Very knowledgeable, friendly and finished when they said they would. Highly recommend.

Hey John! Glad to hear that your expectations were met while having your Tundra serviced. We appreciate any opportunity to earn your trust. Thank you for taking the time to rate your experience with us! - Scott

- Victory Lane Automotive
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