5

I have taken my wife's BMW here two different times and they addressed my concerns and fixed the issue. I will be a repeat customer for sure. Very friendly, professional staff, and knowledgeable on many different vehicles to include BMW's. So hard to find a shop other then Dealerships to work on or understand German engineering. Thank you

Thank-you Justin, we're happy to have you as a repeat customer and pleased to know that we've addressed each concern on the BMW 528xi and exceeded your expectations. We're all about precision and put forth every efforts to provide you that same quality service and customer care!! Thank-you for your kind words and trust!

- Victory Lane Automotive
5

Very impressed. Two pretty young ladies were at the appointment center who warmed welcome customers. This business is smart to put women handle customers at first point. Fast services indeed less than 30 mins. I got rid of the old place that I used the services for 12 years cause they changed new staffs that not even helped me out from my low technology. Will keep coming to this place and share this great service to friends.

Hi Premwadee, we're excited to have you as a new and loyal customer and for referring us! We value family and our community and treat our customers as such, we're pleased to know that you felt welcomed walking into our facility and guarantee you'll be greeted with that same warm attitude during each visit!! Thanks again.

- Victory Lane Automotive
5

Great customer service. My truck was repaired in a timely manor.

We're happy to help Stefan, and glad we were able to address your concern in a timely manner! Thank-you for taking the time to provide us your feedback!!

- Victory Lane Automotive
5

I've been to plenty of service shops in my day. I can't tell you how refreshing it was to find Victory Lane Automotive last year. They are friendly, transparent and honest. These are all traits that can be hard to come by these days, but this place checks every box. I want to thank Matt, Rachel, and the entire staff for all their help. You now have a customer for life.

Thank-you for the awesome feedback Scott!! Reviews like this is why we strive to provide the best service and quality work. We take pride in being transparent and honest and we're grateful to have such loyal customers such as yourself!! Thanks again Scott, we value you and your support!!

- Victory Lane Automotive
5

This is the best mechanic shop I've been to. The staff is very knowledgeable and can answer my questions with confidence, not empty promises. They do not try to push selling extra services and products not needed, but will also keep track and go over with me what needs to be done in the future. The service is done quickly and accurately. Staff is always friendly and willing to go that extra mile to keep my business. Thank you Victory!

What an awesome review Greg, thank-you! We appreciate the vote of confidence in our work as well as your loyalty for the past 4 years! We do our best to be prompt and informative so you can prioritize maintenance/repairs to maintain your vehicle in great running condition by providing you honest feedback. We value your time and feedback and will continue going that extra mile!

- Victory Lane Automotive
5

Thank-you Melissa, we appreciate you taking the time to provide us with your feedback!

- Victory Lane Automotive
5

Victory Lane is a great example of a "small business" that excels in making every customer and their vehicle feel important. I've known Scotty for years and now know Matt and Rachel for a good couple of years. As someone who doesn't know anything about cars, Matt helps break down your car issue(s) and educate you in the issue, the repair,and the after care. Rachel is the absolute sweetest! Every time I go to Victory Lane, upon walking in I'm greeted with a smile and by name. Rachel always makes sure you are taken care of in any way she can help. If I ever have to stay at the shop during my repair, Rachel always makes sure to strike up a friendly conversation. We all hate car maintenance but it helps knowing there is a great team at Victory Lane to help you out and do the best for you and your vehicle and not just out to get your money.

AJ, thank-you for the kind words, we truly appreciate and value you and your feedback! We take pride in creating a welcoming and positive environment for anyone who enters our shop and always grateful to have such loyal, long-time customers such as yourself! We understand the importance of quality work and educating you to make decisions best suited for you and your vehicle's needs! We're proud to be your go-to shop and appreciate you choosing us every time!! Thanks again!

- Victory Lane Automotive
5

Great work at a reasonable price. All of the employees are very friendly and helpful. Answered all of my questions.

We greatly appreciate the feedback and kind words Deborah! We're pleased to know that our staff was welcoming and that you left our shop confident in the work that was performed on your 2015 Toyota RAV4!! Thank-you.

- Victory Lane Automotive
5

Thank-you Billy! We appreciate you taking the time to leave us a review, and look forward to your next visit!!

- Victory Lane Automotive
5

Great service! I called, made an appointment and got my brakes rotators done in hours. They even gave me ride home to and from. Thanks guys God bless you guys with peace, love, and health

Hi Oscar, we value your feedback and loyalty! Thank-you for trusting us with your 2015 Toyota Sienna, we're happy to hear that your concern was taken care of in a timely manner and that you're satisfied with the brake repair and our shuttle service. We look forward to your next visit! Thanks again.

- Victory Lane Automotive
Victory Lane Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Victory Lane Automotive (210) 658-8325 if you have any issues in accessing any area of our website.