5

Work was done on time as promised.

5

Tim said this business is always knowledgeable, friendly, and courteous. They always do a little more than what is required. They are up front and they give him the best repair option at the best possible price. This business is exceptional and he likes the way they do business. He has already recommended them others.

5

Excellent work.

5

Jason said they are excellent and he absolutely recommends this business to others.

5

Nina said they were good about getting her vehicle ready and they did a good job, but she was unhappy with the price. She was told the work would cost $100 for the part, plus labor, but she searched for the part on Google later on and saw it was only $30.

Thanks Nina for the review/comment! I did want to follow up on the parts issue--we truly appreciate our customers and I want you to be happy with all aspects of your repair. We don't purchase our parts from the Internet, rather we buy from hand-picked local suppliers. This ensures you get a quality part--and I want to emphasize "quality"--for the best price possible... this also supports our local community. I can assure you that we ourselves paid more than $30 for your part. The marking up of parts not only helps us cover costs with regard to the "transactional" side of parts supply, but is part of how we earn our living and pay the bills. It's also standard in the automotive industry. Additionally, when you purchase parts through our shop, you receive a one year/12,000 mile warranty if anything were to go wrong with the part, to include labor. I hope this helps to explain why we do what we do, and again, I appreciate your business--and the time you took to give feedback! Scott Lokey, Owner

- Victory Lane Automotive
5

Heinz said he is very satisfied. He said the owner used to work for him a long time ago. They did a good job. He encourages the employees to keep staying alive and keep going to work.

5

Spoke with Donald. He said this business does excellent work.

5

I always get perfect service at Victory Lane Automotive and I can always trust they are being honest with me.

5

Spoke with Debbie. She said this business is very thorough and professional. Their prices are good and they do the work in a timely manner. She would definitely recommend them to others. They do a fine job and they are an asset to the community.

5

Ryan said this business provides good service.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Victory Lane Automotive (210) 658-8325 For Assistance.